Empathy Maps and Point of View Statements

Starter

Agenda

1. Mini-lesson, review of empathy maps and point of view statements

• Erica, truck-owner: We found out that she needed an experience at the mechanic that was more fun but that allowed her to learn without fear of judgement!  An insight is that the car mechanic experience should be one where people trust the mechanic and don't feel stupid asking questions. 
• What is a Point Of View Statement? See slides 25-end.

2. Complete 2 Empathy Maps and Point of View Statements: Pages 21-23 in your Design Thinking Guides (extra copies available from Ashley OR go to the digital copy available on the documents page).

3. Work Time-- refine projects!

4. TICKET OUT THE DOOR-- please fill out what all you completed today in the FRIDAY table of your daily log and then answer the question about how much work time you think you need for NEXT week.